Patient Intake Coordinator, Remote (US medical practices)
- $1,600–2,400 USD per month, based on experience
- Full-time · 40 h/week
- English C1
- 100% remote
US medical practices are hiring a patient intake coordinator through RemoteVetted. You'll register patients, collect and verify insurance information, and manage pre-authorization requests. You're the first point of contact—clear communication and attention to detail keep everything running smoothly. This role is great if you're organized, patient-focused, and good at managing forms and deadlines.
Apply nowAfter you apply: we review every application within 2 business days. Qualified applicants are invited to a short video interview.
What you'll do
- Register new patients and collect demographic and medical history information accurately
- Verify insurance coverage and benefits before appointments or procedures
- Prepare and submit pre-authorization requests to insurance companies
- Follow up on pending authorizations and communicate status to patients and clinical staff
- Maintain patient records and ensure compliance with privacy regulations (HIPAA)
- Process insurance forms and handle billing-related questions from patients
- Scan and file patient documents in the electronic health record system
- Communicate with insurance companies to resolve coverage issues and claim denials
What you need
- Fluent English (C1 level): clear written and spoken communication for phone calls and emails with patients and insurance companies
- Experience in medical office administration, patient intake, or healthcare billing
- Strong attention to detail and accuracy with forms and data entry
- Ability to manage multiple tasks and prioritize in a busy healthcare environment
- Familiarity with healthcare insurance processes and medical terminology
- Reliable internet connection and quiet workspace for patient calls
Nice to have
- Experience with electronic health record (EHR) systems like Epic or eClinicalWorks
- Knowledge of HIPAA compliance and patient privacy requirements
- Previous experience handling insurance pre-authorizations
- Bilingual skills (Spanish and English)
Tools
Schedule
Monday–Friday, 9am–5pm US Eastern (or equivalent US business hours)
Who can apply
Mexico · Costa Rica · Panama · Colombia · Venezuela · Ecuador · Peru · Bolivia · Chile · Argentina · Uruguay · Paraguay · Brazil · Dominican Republic · Spain · Portugal · Poland · Philippines · El Salvador · Honduras · Guatemala
After you apply: we review every application within 2 business days. Qualified applicants are invited to a short video interview.